RoomFit Support

Plan your room before you buy the furniture: draw it, place furniture to scale, measure with AR, and see what fits.

I bought RoomFit Pro, but it isn't active

Open RoomFit → Settings → Restore purchases (it is also on the Pro screen). Make sure you are signed in to the same App Store or Google Play account that made the purchase. Pro is a one-time purchase, not a subscription, and it is restored per platform: a purchase on iPhone or iPad does not unlock Pro on Android, or the other way round. Still not working? Email us with roughly when you bought it.

Why can't I edit any more today?

The free version lets you try everything on the sample room, with a few free edits a day. Free edits reset at midnight in your local time. Until then you can watch a short ad for one more edit, or get RoomFit Pro for unlimited editing, your own rooms and furniture, and no ads. Viewing, undo, redo and exporting never use up an edit. Turning the clock back does not refill your edits.

Why don't I see the AR measuring button?

AR measuring needs a device that supports it: an iPhone or iPad with ARKit, or an Android phone that supports Google Play Services for AR (ARCore), which you can install or update from Google Play. On other devices RoomFit hides the AR button and you can type sizes in by hand. AR also needs camera access: if you said no, allow it in your device's Settings → RoomFit.

How accurate are the measurements?

They are good estimates, not a tape measure. AR works best in good light, on textured surfaces, moving the phone slowly; it can be off by a few centimetres or more on glossy, dark or plain surfaces. Always check important dimensions with a tape measure before you buy.

How do I send feedback or report a problem?

In the app, go to Settings → Send feedback. Only what you type is sent, with the app version, platform and language; your rooms and photos never leave your device. Add your email if you'd like a reply.

How do I delete my data?

Your rooms, furniture and photos are stored only on your device: delete them in the app, or delete the app to remove everything. To have feedback you sent deleted, email us with the address you used (if any) and roughly when you sent it. See the Privacy Policy for everything else.

Contact

Email highball@jocoding.net — we read every message.